Roofing repair and replacement is a costly, major home improvement project. That’s why homeowners should have as much information as possible when it comes to the scope of a roofing project and who will be handling it. This information can be obtained at the same time homeowners request a roofing estimate. A qualified roofing contractor should be able to provide a fairly accurate quote for the project and answer the following questions from homeowners:
1. Do you have a license and/or insurance?
If the roofer isn’t insured, homeowners could be held liable for any injuries sustained by workers on their property. The contractor’s license should also be in good standing in the homeowner’s respective municipality.
2. How safety-conscious are your workers?
Listen for specific measures that are taken to ensure worker safety (harnesses, helmets, etc.).
3. What are your references?
Try to get two or three references from past jobs and then check them out. Examine the work in person and ask each set of homeowners if the roofing projects were completed on time and at a cost, in accordance with the original estimate.
4. Will you obtain the proper permits?
Most neighborhoods or municipalities require some type of permit before starting a roofing job.
5. What are your payment terms?
Ask what forms of payment the contractor accepts. More importantly, inquire about any deposits that are necessary. Any deposit shouldn’t be more than roughly 10% of the total estimate, or shouldn’t be paid until the materials arrive at the work site.
6. What may cause a variance from the price listed in the estimate?
Though they can’t predict the future, a good contractor can list possible issues that may result in the job costing more; for example, discovering extensive water damage underneath an old roof.
7. How long will the job take?
The contractor should not only provide a timeline for the project’s completion but also outline his or her policy for weather-related delays. Homeowners should also determine if the contractor plans to start any other jobs before their roofing project is completed.
8. Will you be subcontracting any of the work? If the contractor’s answer is “yes,” homeowners should get all of the pertinent information about the subcontractors (name, license, insurance, etc.) and note the specific individuals who will be overseeing the actual work on-site.
9. What are the relevant warranties?
Roofing materials come with product warranties; however, homeowners should also inquire about whether the contractor guarantees the labor and installation itself.
10. In what condition will you leave the property?
Homeowners should confirm that the roofer will clean up all shingle pieces, wood remnants, and other debris once the project concludes.